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Returns & Refunds Policy

Dear Valued Customer,

Thank you for choosing us. To ensure you have a positive shopping experience, we would like to outline our Returns & Refunds Policy below.

1. Eligibility for Returns If you are not fully satisfied with your purchase, you may return the item(s) within 14 days of receipt. All returned items must be unused, in their original packaging, and with all tags intact.

2. How to Initiate a Return To begin the return process, please contact our Customer Service team. They will guide you through each step and provide you with the return address.

Please note that return shipping costs are the responsibility of the customer, except in cases where the item is defective or an incorrect item was delivered.

3. Refund Processing Once your returned item has been received and inspected, we will process your refund within 5 to 10 business days. The refund will be issued to your original payment method.

4. Defective or Incorrect Items If you receive an item with a quality issue or if the wrong item was delivered, please contact our Customer Service team immediately. We will prioritize your case and offer either a free replacement or a full refund at your preference.

For any questions or further assistance, please don’t hesitate to reach out to our Customer Service team.

Thank you for your understanding and continued support.

Warm regards, SM  Team